IKCO’s Customer Satisfaction Score Improves in FY 2022-23

EghtesadOnline: Iran Khodro Company has improved its customer satisfaction index in several areas in the financial year 2022-23 (ended March 20).

News ID: ۷۵۲۵۵۴

22 May 2023

Iran Khodro Company (IKCO) has improved its customer satisfaction score in the financial year 2022-23 (ended March 20), according to the company’s deputy for quality control.

"The results of the quality and safety evaluation of Iran Khodro’s products, obtained from a customer survey, show many programs and projects in the production chain of this industrial group have come to fruition," Sohrab Barforoushan was also quoted as saying by Donyaye Khodro.

“Ranking first in the field of after-sales services, increasing customer satisfaction with car delivery by 12% and improving the index of car’s condition at the time of delivery by 46% are some of the quality achievements of Iran Khodro in the fiscal 2022-23,” he added.